This Privacy Policy is intended to inform you about how we collect, use, and manage your data when you access or shop from www.ErgoLab.com.my (“the Site”).
What Personal Information We Collect
When you visit the Site, we automatically collect certain information from your device, including information about your web browser, IP address, time zone, and some cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies – Data files placed on your device or computer, often anonymous. Learn more about cookies and how to disable them at:
Log files – Track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing address, shipping address, email, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How We Use Your Personal Information
We generally use the Order Information to fulfill orders placed through the Site (including processing your payment details, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you Screen our orders for potential risk or fraud Provide you with information or advertising related to our products or services, in accordance with your preferences We use the Device Information to help us screen for potential risk and fraud (especially your IP address), and to improve and optimize our Site more generally (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the performance of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can also opt out of Google Analytics here:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at:
You can opt out of targeted advertising by using the links below:
You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal:
Do Not Track
Please note that we do not alter our Site’s data collection and usage practices when we see a Do Not Track signal from your browser.
Data Retention
Please note that we do not alter our Site’s data collection and usage practices when we see a Do Not Track signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our Privacy Policy, if you have questions, or if you would like to make a complaint, please contact us via email at: 📧 hi@ergolab.com.my
